User Agreement

The Terms and Conditions (T&Cs) contained herein along with the Privacy Policy and Terms of Use, collectively forms an Agreement regulating our relationship with regard to the use of Eureka Forbes Limited shopping Platform (site) by you. Please read this Agreement carefully.

This Agreement is effective only upon due agreement / acceptance by You, through the "I Accept" button. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time.

Any clause of terms and conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.

Definitions

"Agreement" means the Terms and Conditions (T&Cs) contained herein along with the Privacy Policy and Terms of Use including other T&C at other portals of EFL under the Eureka Forbes brand name. It will also include references to this Agreement as and when amended, novated, supplemented, varied or replaced.

"Site" means the Eureka Forbes website owned and operated by Eureka Forbes Limited, which provides a venue to the users to buy the products listed / displayed.

"User" means and includes any Customer / Buyer / You (the person or any legal entity) who accepts the offer for sale of the Seller, through Eureka Forbes Limited by placing an order on the site.

"Product/s" connotes the goods, services promoted / displayed on the site and offered for any use / sale. EurekaForbes.com reserves the right to accept or reject your offer. Products/services and information displayed on Eurekaforbes.com site constitute an "Invitation to Offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. The agreement between you and the Eureka Forbes Limited shall be subject to the following terms and conditions:

The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian

These terms and conditions supersede all previous representations, understandings or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Eureka Forbes website you agree to be bound by the Terms and Conditions All prices, unless indicated otherwise are in Indian Rupees (INR)

All prices and availability of products are subject to change without prior notice at the sole discretion of Eureka Forbes Limited

Eureka Forbes Limited reserves the right to refuse or cancel any order placed for a product without assigning any reason. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed by the HDFC Payment gateway the same shall be credited to your account and duly notified to you by email

In a credit card transaction, you must use your own credit card. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user

Eureka Forbes Limited shall not be held liable in any manner for any kind of fraud

On receipt of your request for the product, Eureka Forbes shall arrange to dispatch the product within the stipulated period. The stipulated period of delivery would be 15 days. Any request for cancellations of orders once duly placed on the site, shall not be entertained

In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by Eureka Forbes for redelivery shall be claimed from the User placing the order

Eureka Forbes shall not be held liable for any delayed delivery of purchased goods due to, flood, fire, wars, acts of God or any cause that is beyond the control of Eureka Forbes

The User expressly agrees that the use of services eurekaforbes.com site is at the User's sole risk. The Services of Eurekaforbes.com is provided on an "as is" basis without warranties of any kind, whether express or implied. Eureka Forbes its affiliates, employees, agents, consultants, contracted companies make no warranties of any kind, whether expressed or implied, for the service it is providing or as to the results that may be obtained from use of the Service or as to the accuracy, reliability or content of any information, service or merchandise provided through this Service. Eureka Forbes does not represent or warrant to maintain the confidentiality of information; although Eureka Forbes current practice is to utilise reasonable efforts to maintain such confidentiality

In no event shall Eureka Forbes, its directors, officials, representatives and employees be liable for any damages relating to products sold through it's various platforms

Presently, for the time being the services of Eureka Forbes website are being offered free. However, Eureka Forbes reserves the right to charge a fee to be decided by Eureka Forbes for any or such facilities

The User agrees to use the services provided by Eureka Forbes, its affiliates, consultants and contracted companies, for lawful purposes only

The User agrees to provide authentic and true information. Eureka Forbes reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly), Eureka Forbes has the right in its sole discretion to reject the registration and debar the User from using the Services of Eureka Forbes website and / or other affiliated websites without prior intimation whatsoever

Eureka Forbes will not be responsible for any damage suffered by users from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries or service interruptions as may occur. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of or use of record, whether for breach of contract, tortuous behaviour, negligence or under any other cause of action

Users who choose to access and/or use the site from other geographies and locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable

The user expressly agrees that the use of services of eurekaforbes.com is at the user's sole risk. The services of eurekaforbes.com is provided on an "as is" basis without warranties of any kind, whether express or implied. Eureka Forbes its affiliates, employees, agents, consultants, contracted companies make no warranties of any kind, whether expressed or implied, for the service it is providing or as to the results that may be obtained from use of the service or as to the accuracy, reliability or content of any information, service or merchandise provided through this service. Eureka Forbes does not represent or warrant to maintain the confidentiality of information; although Eureka Forbes current practice is to utilise reasonable efforts to maintain such confidentiality. it is also clearly understood that all warranties, implied or express take place between Eureka Forbes Limited and the user

The User shall defend and fully indemnify Eureka Forbes and its officers, directors, employees and agents from and against any damages, claims, cause of action or demand, including without limitation reasonable legal and accounting fees, brought by or on the User's behalf or by third parties as a result of the User's access and/or use of the site

This site is designed and created exclusively by Eureka Forbes. Unauthorized use is strictly prohibited. All titles, trademarks, trade names, brands, logos, ownership rights and intellectual property rights, including copyright, rest with Eureka Forbes

The User shall not at any time and/or by any means copy, reproduce, distribute, sell, transfer, republish, store, archive or use other than as intended at this site with or without alteration or modification, any of the works, designs, contents, trademarks, trade names, brands and logos without the prior written permission of Eureka Forbes

This agreement shall be construed in accordance with the applicable laws of India. The Courts at Mumbai shall have exclusive jurisdiction in any disputes arising out or pertaining hereto

The decision of Eureka Forbes in respect of any other terms and conditions outside the purview of the above shall be final and binding

Any dispute to this Agreement including Privacy Policy, Disclaimer, Returns and Refunds Policy and any other terms and conditions imposed by Eureka Forbes is subject to Arbitration under the Arbitration and Conciliation Act, 1996. The place of Arbitration shall be Mumbai. The language of Arbitration shall be English

Service within 12 hours available only in Mumbai, Kolkata, Bangalore, New Delhi, Chennai, Pune, Jaipur, Hyderabad, Bhubaneshwar, Indore, Lucknow, Coimbatore, Gurgaon, Ahmedabad, Guwahati, Nasik, Cuttack, Raipur, Cochin, Dehradun

Free Standard Installation within 5 hours is applicable only for Dr. Aquaguard™ range of water purifiers

At Eureka Forbes Limited, we are committed to protect the privacy of all our customers. Eureka Forbes does not sell, rent or loan any identifiable information at the individual level regarding its customers to any third party. Any information you give us is held with the utmost care and security. This information is collected primarily to ensure that we are able to fulfill your requirements and to deliver you a truly personalized shopping experience. When you purchase products from Eureka Forbes or register with us for any services, you have the option of receiving e-mails regarding updates about special offers, new products and new services. We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.

We may share non-personal, non-individual statistical or demographic information in aggregate form with our marketing partners, advertisers or other third-parties for research and advertising purposes. In other words, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product. As a continuing policy of product improvement at Eureka Forbes, the design and specifications are subject to change without prior notice.This Privacy Policy can be changed at the sole discretion of Eureka Forbes from time to time. In case of any concern about your privacy, please write to us at customerservice@eurekaforbes.com and we will respond to you immediately.